Don't misunderstand me, friends. I used to work at an EB Games and totally understand the importance of pre-ordering a game, especially a really popular one, if you expect to have on it on release day. It's just that, frankly, I was surprised in this specific case. Sometimes I get the feeling that employees get a sense of enjoyment out of telling someone, "sorry, you should've pre-ordered!".
Related Link: Mister Goh #305 - Pre-Order